Apology and report regarding K-Arena Yokohama exit

When exiting K-Arena Yokohama, we are restricting players from exiting onto the sidewalk in order to ensure safety on the sidewalk and prevent crowd accidents, which takes a very long time and we apologize for any inconvenience this may cause to the attendees. We apologize for this. In addition, we feel sorry for the inconvenience caused to our guests when they should have left the venue to enjoy the afterglow of a live concert at our facility. We would also like to once again apologize for any inconvenience this may cause to local residents and those using nearby facilities, such as temporarily making the sidewalk difficult to pass.
Since the opening on September 29th of this year, we have received many complaints about the lack of guides on the sidewalk and the congestion in front of the Minato Mirai Pedestrian Bridge, and we are gradually adding more guides and improving the guidance method. I've been here. In the future, we will work with event organizers to provide safe and smooth exit routes, including providing route guidance to Minatomirai Station, which is relatively less crowded, and multiple routes to Yokohama Station.
Currently, the city of Yokohama is developing a lively town centering on tourism and entertainment in the area surrounding this facility, and in order to accommodate the increase in the number of visitors from Yokohama Station, the city of Yokohama is (tentative name) Takashima Waterside Line Deck is being constructed. Once the new deck is completed, we will be able to secure a new route towards Yokohama Station, so we have been discussing and coordinating with the City of Yokohama regarding the early start of service, but according to the City of Yokohama, the new deck It is said that it will take about one year to complete.
We take seriously the concerns and concerns we have received from those who have visited us and those who are planning to visit us in the future, and we will continue to work to improve the operation of our facility. Thank you for your understanding. Thank you for your understanding.