PRIVACY
POLICY

(1)The purpose of use of personal information, etc. entrusted to us by our customers shall be as disclosed in this article, and we shall not use it for purposes other than those specified by law.

(2)We will use the personal information, etc. entrusted to us by our customers for the purposes set forth in the following items. In addition, "providing information and services" described in each item can be stopped by the customer's request to our company.

• To provide and operate services of our company and the Ken Corporation Group (hereinafter referred to as "our group") that are suitable for our customers.
• For the establishment and performance of transactions between customers and our group and for the use of services by customers.
• To contact customers and respond to various inquiries.
• To prevent and respond to fraudulent acts, etc.
• For service solicitation, advertisement or other marketing on the Service or in third party media.
• For sending and sending e-mail magazines, direct mail, etc.
• For the implementation of campaigns, sweepstakes, questionnaires, etc.
• To deliver advertisements by third parties as advertisers on our group's services or in third party media.
• For research and analysis of marketing data.
• For the development of new services and products of our group.
• For provision to our business partners, subcontractors and other third parties, and for information management.

(3)We will not use personal information, etc. in a manner that may encourage or induce illegal or unfair acts.

(4)We will acquire personal information, etc. in a lawful and appropriate manner.

(5)The Company does not acquire special care-required personal information, etc., except in cases specifically stipulated by laws and regulations.

(6)The Company may outsource all or part of the work for the purpose of use specified in paragraph 2 of this Article to other companies. In this case, we will also request the contractor to handle personal information only to the extent necessary to achieve the purpose of use.

(1)We will make every effort to safely manage and operate our customers' personal information, etc., and will prevent unauthorized access to personal information, etc. from the outside, loss, damage, destruction, falsification, leakage of personal information, etc. We will take reasonable and appropriate safety measures to prevent dangers such as spills.

(2)The Company will appoint a person responsible for personal information management who will handle personal information, etc., and strive to properly manage personal information, etc., and will also establish separate internal regulations regarding information security and ensure that employees are thoroughly aware of them.

(3)We will endeavor to keep personal information, etc. accurate and up-to-date within the scope necessary to achieve the purpose of use set forth in paragraph 2 of the preceding article. We will endeavor to erase it without delay.

(4)In the event of loss, damage, leakage, or unauthorized external leakage of personal information, etc. handled by the Company, the Company will report the leakage, etc., in accordance with laws and regulations.

(5)In the case of the preceding paragraph, the Company will notify the person to the effect that a leak, etc. has occurred based on laws and ordinances.

(1)We will not disclose or provide your personal information, etc. to third parties except in the following cases.

• With your consent
• When disclosing personal information in a form in which the individual customer cannot be identified.
• When outsourcing the handling of personal information, etc. to other companies for reasons such as smooth progress of business. However, in this case, we will select a party that has taken sufficient measures to protect personal information, etc., and will carry out necessary and appropriate supervision of the party.
• When disclosure is required by laws and regulations.
• When it is urgently necessary to protect human life, body or property, and it is difficult to obtain the customer's consent.
• When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the customer's consent.
• In cases where it is necessary to cooperate with a national agency, a local public entity, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, obtaining the customer's consent may interfere with the execution of the affairs. if there is.
• Within the scope of the purpose of use stipulated in Article 4, Paragraph 2, for each required item of name, address, telephone number (including mobile phone), e-mail address, customer code, documents, faxes, telephones, electromagnetic records (CD- R, etc.) and electromagnetic communication means such as e-mail, when disclosing or providing personal information to a third party to the extent necessary to achieve the purpose of use, such as a customer's contract partner, financial institution, management company, etc.
• In the case of the preceding paragraph, if there is a request from the customer himself/herself, we will stop disclosing or providing it.

(2)The Company encrypts the personal information obtained from customers by hashing it as information that cannot identify a specific individual, uploads the information to advertising media, SNS platforms, etc., and confirms that the information matches. It will be used for methods such as displaying advertisements when

(1)Regarding procedures for requesting disclosure of personal information, etc. held by the Company, correction of personal information, etc. in the event that there is a description that differs from the facts, suspension or deletion in the event of a violation of laws and regulations, etc., upon request from the customer. In that case, we will respond without delay in accordance with the procedures set forth in the next article.

(2)The contact point set forth in the preceding paragraph (hereinafter referred to as the "contact point") shall be the following department. In addition, the reception hours of the counter are from 10:00 to 17:00 from Monday to Friday (excluding public holidays and company holidays).
<Correspondence window>
6-2-14 Minato Mirai, Nishi-ku, Yokohama, Kanagawa 106-0031 220-8507
K Arena Management, Ltd.Personal Information Counter
email address 　info@k-arena.com

(3)In order to safely manage personal information, etc., we take reasonable and appropriate measures to prevent risks such as unauthorized access from the outside, loss, damage, destruction, falsification, leakage, and unauthorized outflow of personal information, etc. We will try to take measures.

(4)Opinions, complaints, inquiries, etc. regarding the handling of personal information, etc. of the Company will also be handled at the contact point and reception hours in Section 2.

(1)In the disclosure procedure of personal information, etc., the customer must complete all of the necessary items prescribed by the Company specified in the following paragraph, and send it to the contact point in the preceding article by the method selected by the customer, either by electromagnetic means such as e-mail or by mail. It is assumed that a formal request for disclosure has been made by the customer when the necessary information is confirmed and received by the contact point.

(2)The necessary matters specified by the Company for the disclosure procedure of personal information, etc. shall be as specified in the following items. In addition, if even one of the required items is incomplete, incomplete, or unconfirmed, it cannot be disclosed.

• Application for Disclosure of Personal Information, etc.
• Identity verification documents according to the applicant (see the table below)
  * All documents for each applicant in the table are required.
• Disclosure fee 1,700 yen/1 application (tax included, bank transfer/fee paid by applicant or postal fixed amount money order/unfilled)
• Actual cost of postage (if mailing, please enclose postage stamps for return)

(3)Disclosure will be made by the method selected by the customer, either electronically, such as by e-mail, or by mail. Regarding mailing, we will reply to the postal items that have arrived at our company, and for electromagnetic methods, we will reply to the e-mail address received by our computer.

(4)In the case of a proxy application, disclosure cannot be made if the power of proxy cannot be confirmed. In addition, we may contact the person directly to confirm the power of attorney.

(5)Due to the confirmation procedure, it may take a considerable amount of time before disclosure. note that.

(6)If, as a result of the investigation, we do not possess the subject personal information, etc., we will notify you to that effect.

(7)If there is a risk of harming the life, body, property or other rights and interests of the person or a third party, if it interferes with the proper operation of our business, or if it violates laws and regulations, all or part of Disclosure.

(8)If the customer chooses to send by mail, the disclosure will be made by mail or in writing. In principle, the person himself/herself will be the recipient, and the personal information will be mailed to the address indicated on the resident card by personal limited receipt mail (special type). Even if the entrusted agent is the applicant, the person to be disclosed will be mailed to the address stated in the resident record as the recipient, and if the legal representative is the applicant, the legal representative will be the recipient It will be mailed to the address provided.

(9)In the case of the preceding paragraph, the telephone number of the recipient will be written on the envelope to be mailed. To receive mail, the post office contacts the recipient, and after verifying the identity of the recipient, the mail can be received at the recipient's address or at the post office.

(10)The personal information provided in this disclosure procedure will be used only to the extent necessary for the disclosure procedure, such as identity verification, collation with retained personal information, etc., and communication with the applicant or the applicant (agent).

(11)The necessary items stipulated in paragraph 2 of this article will not be returned for any reason.

(1)We will strive to properly handle and protect cookie information.

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